What will you find in this article?
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Responding to the request: How to use the buttons in the email.
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Access and login: Information about your account and access rights.
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Project dashboard and navigation: Viewing documents, budget lines, and messages.
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Reporting status: The importance of responding to the General contractor.
Summary
As soon as you receive a Request for Proposal via email, use the response buttons to gain immediate access to the project in 12Build. In the project dashboard, you can download documents, fill in budget lines, and report your status (such as “Calculating” or “In progress”) to the General contractor.
Prerequisites and Target Audience
This article is intended for subcontractors who have received an invitation to submit a proposal. Depending on your role within your company, you have full or limited access to the project details.
Responding via email
The email contains all the basic information about the general contractor and the project.
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Use the green buttons in the email (such as View Documents or Submit Proposal) to go directly to the right place in 12Build.
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Log in:
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If you are already logged in, the project will be displayed immediately.
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Not logged in? You’ll have limited access. Click Log in for full functionality.
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Forgot your password? Use the link on the login screen to reset your password.
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Using the project dashboard
The dashboard serves as the central hub for all information pertaining to the selected project.
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Update status: Click the button “I’ll calculate,” “Pending,” or “I won’t calculate.” The general contractor will see this change immediately in their overview.
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Notes: Add a short message to your response, for example, regarding the timeframe in which you expect to submit the proposal.
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Actions: From this overview, you can also send a message directly or launch the Proposal module.
Documents and Budget Rules
Before you can create a proposal, you need the correct information.
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Download documents: Go to the Documents menu. Select folders or individual files and click Download (for a ZIP file). If you wish to retrieve everything simultaneously, use the Download All button in the top right corner.
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Budget lines: In this menu, you can enter prices per line.
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Use the Insert Row button if you want to add an alternative proposal.
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You can also fill in these lines during the first step of submitting your proposal.
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Communication and Project Overview
Manage all your requests in one central location.
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Messages: In the Communication menu, you will find all sent and received messages. You can also change the project contact here, so that all future emails are directed to the correct colleague.
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Project Overview: Here you can see all projects for which you have been requested. You can filter by general contractor or status and perform actions immediately, such as View Documents. [Image: The project overview with filters and the action menu on the right]
Frequently Asked Questions (FAQ)
Question: Why do I have limited access to a project? Answer: This occurs if you are not logged in or if the General Contractor has added you as a contact without full rights in your own company profile. Ask your company’s administrator to grant you full access.
Question: What happens if I click "I won’t be billing"? Answer: The general contractor will receive an immediate notification. This is important for their planning so they can contact another specialist if necessary.
Troubleshooting
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Symptom: The link in the email has expired.
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Cause: For security reasons, direct links have a limited validity period.
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Solution: Log in directly to 12Build.nl and find the project in your Project Overview.
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Symptom: I cannot download documents.
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Cause: You are likely not logged in, or your browser is blocking pop-ups (for the ZIP file).
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Solution: Click 'Log in' at the top of the page and check your browser settings for downloads.
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