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Status updates - 12Build

Is 12Build unavailable? Check the current status and outages here. In this article, we explain where you can find the live status of our systems and how to stay informed about any downtime.

What will you find in this article?

  • Checking the status page: Where to find 12Build’s current uptime and downtime.

  • Access via the website: How to go directly to the status information from the homepage.

  • Direct links and notifications: How to visit the status page directly.

Summary

If 12Build is experiencing reduced availability, you can check the current status of the application on our status page. Here you can immediately see if there is an outage, maintenance, or downtime.

Prerequisites and target audience

This article is intended for all 12Build users who wish to verify whether the application is currently available or who wish to view notifications about outages. No specific login credentials are required to access the status page.

Checking the status page

To stay informed about the status of our application, even if it is unexpectedly unavailable, we use an external status page. Uptime is tracked in real time on this page.

  1. Open your web browser.

  2. Navigate to the status page via the URL: https://12build.statuspage.io/.
                                     statuspagina voor uptime 12Build

  3. View the different sections of the platform to see where any outage is occurring.

Access via the website

You can also always access the status information via the official 12Build website.

  1. Go to 12Build.com.

  2. On the homepage, locate the Status button in the footer.

  3. Click on Status. You will be redirected immediately to the external status page.

Direct links and notifications

If you do not wish to await a notification and prefer to verify the status immediately, you may add the status page to your browser favourites.

  1. Open the status page: https://12build.statuspage.io/.

  2. Use the Subscribe to Updates button to automatically receive notifications in case of incidents.
                            

Frequently Asked Questions (FAQ)

Question: Why can’t I access 12Build, even though the status page says everything is working? Answer: The issue may be limited to your local network or internet connection. Try refreshing the page or check if other websites are loading. If not, please contact your IT department.

Question: How often is the status page updated? Answer: In the event of an incident, our technical team updates the status page immediately, so you always have the most up-to-date information.

Troubleshooting

  • Symptom: The application loads slowly or displays an error message, but the status button on the website is not visible.

    • Cause: If the entire 12Build website is down, the button may be inaccessible.

    • Solution: Go directly to the external URL https://12build.statuspage.io/ to check the status.

  • Symptom: You are not receiving email notifications about outages.

    • Cause: You have not yet subscribed to updates via the status page.

    • Solution: On the status page, click "Subscribe to Updates" and enter your details to be proactively informed in the future.