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My language isn't set correctly. How can I change this?

Set 12Build to the language you find most comfortable for performing your work efficiently.

What will you find in this article?

  • Summary: A direct answer on how to change the language setting.

  • Prerequisites and target audience: Who this guide is intended for.

  • Changing the language setting: Step-by-step instructions for customizing the interface.


Summary

You can change the language of the 12Build interface via your personal profile settings. After you select the desired language under the "Interface" option, the display will immediately switch to the chosen language.

Prerequisites and target audience

This article is intended for all users who wish to personalise their personal workspace in 12Build. You will need access to your own account settings to do this.

Changing the language setting

Follow these steps to change the platform’s language to your preference:

  1. Click My Account in the top-right corner of the screen.

  2. In the menu, navigate to the My Profile tab. 

  3. In the list of options, locate the Interface option.

  4. Select the language you wish to use from the dropdown menu. 


Frequently Asked Questions (FAQ)

Question: Will the language of the proposals I send also change if I change my interface language? Answer: No, the interface language only affects the buttons and menus you see. The language of your outgoing documents is determined elsewhere.

Question: Do I need to log in again to see the change? Answer: The language is updated immediately once you have confirmed your selection in your profile.

Troubleshooting

  • Symptom: The language does not switch to the selected setting.

    • Cause: The change may not have been saved correctly, or the browser is not refreshing.

    • Solution: Verify that the selection under Interface is still set to the correct language and refresh your browser page (F5).