How do I log in to the Evaluator?

What will you find in this article?

• Summary: The basics of logging in.

• Requirements and target audience: What you need to access the platform.

• Logging in with an email address: The standard login method.

• Logging in with SSO: Using Microsoft, Google, or 12Build accounts.

• Forgot your password: How to recover your access.

• Frequently Asked Questions (FAQ): Questions about account linking and SSO.

• Troubleshooting: What to do if you encounter login errors.

Summary

To access the Evaluator, use your registered email address and password. Although integrations with Matchmaker and Single Sign-On (SSO) are possible, a completed registration process within the Evaluator module is always the first requirement.

Prerequisites and Target Audience

This article is intended for all users of the Evaluator (administrators, initiators, and evaluators). You must have already created an Evaluator account. If you are unsure whether you already have an account, please complete the registration steps first.

Logging in with an email address

The most common method for accessing the system is using your direct login credentials.

1. Navigate to the Evaluator login page.

2. Enter your email address.

3. Enter your password.

4. Click the Login button. 

Log in with SSO

You can also log in via Single Sign-On (SSO) to access the system using your existing business accounts.

1. On the login page, select the option to log in with your 12Build account, Microsoft, or Google. 

2. Follow the steps provided by the respective provider to confirm the connection.

Note: Logging in with SSO in the Evaluator is separate from logging in to the Matchmaker with SSO. Would you like to enable SSO for your entire organization? Please contact us at support@12build.com.

Forgot your password

If you no longer remember your password, you can reset it yourself.

1. On the login page, click the "Forgot your password?" link. 

2. Enter your email address and request a reset email.

3. Follow the instructions in the email you receive to set a new password.

Frequently Asked Questions (FAQ)

Question: Why doesn’t my Matchmaker password work immediately in the Evaluator? Answer: You must first register your account for the Evaluator module before the link to your Matchmaker data becomes active.

Question: Do I have to log in with SSO every time? Answer: This depends on your organization’s and browser’s security settings, but usually the session remains active for a certain period of time.

Troubleshooting

• Symptom: I receive a message stating that my account is unknown.

  • Cause: You may not have created a specific Evaluator account yet, even though you do have a Matchmaker account.

  • Solution: First, register for the Evaluator via the 'Sign Up' option on the login page.