Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

How can I turn automatic email notifications from the Evaluator on or off?

Within 12Build Evaluator, you will receive standard email notifications for important events, such as receiving a new evaluation or a reminder. You can customize these settings to your preferences so that you only receive the information that is relevant to you.

 

What will you find in this article?

  • Accessing account settings: How to navigate to your personal preferences.

  • Managing notifications: Turning specific email notifications on or off.

Summary

You manage your email notifications via the Account option under your username in the top-right corner of the screen. In the Notification Settings section, you can specify for each message type whether you want to receive it via email by checking or unchecking the corresponding boxes.

Terms and Target Audience

This article is intended for all users of the 12Build Evaluator who wish to reduce the load on their inbox or, conversely, remain informed about updates. These settings are personal and only affect the emails sent to your own email address.

Open Account Settings

Notification preferences are linked to your personal user profile.

  1. Log in to the 12Build Evaluator.

  2. Click on your name in the top-right corner of the screen.

  3. Select the Account option from the drop-down menu.

Manage notifications

Once you are in your account settings, you can adjust the specific delivery options.

  1. Click on Notification Settings in the menu on the page.

  2. A list of all available automatic email notifications will now appear on the right.

  3. Check the notifications you wish to receive.

  4. Uncheck the notifications you no longer wish to receive. 

  5. Changes are usually processed immediately by the system.

Frequently Asked Questions (FAQ)

Will turning off my notifications affect my colleagues? No, these settings are strictly personal. If you turn off a notification, your colleagues will continue to receive it (unless they also adjust this in their own account).

Which notifications are most important to keep enabled? It is recommended to keep notifications for 'New evaluations' and 'Responses to unsatisfactory ratings' enabled, so you can take timely action when feedback requires your attention.

Troubleshooting

  • Symptom: I’m still receiving emails after turning them off.

    • Cause: You may have separate settings in multiple 12Build modules (such as the Main environment and the Evaluator).

    • Solution: Check whether you have adjusted the notifications specifically within the Evaluator environment and, if necessary, refresh the page.

  • Symptom: I am no longer receiving any emails at all, not even the important ones.

    • Cause: It’s possible that all checkboxes were accidentally unchecked, or the emails are ending up in your spam folder.

    • Solution: Review your Notification settings and check whether your junk email folder contains any messages from 12Build.