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How can I receive notifications about changes in the financial status or bankruptcies of subcontractors (in my project)?

Stay up to date on the financial health of your subcontractors by setting up automatic email notifications in 12Build.

What will you find in this article?

  • Summary: How to enable notifications about the financial status of partners.

  • Requirements and target audience: Who these notifications are available to.

  • Setting up notifications: Steps to manage email notifications for status changes and bankruptcies.

Summary

In your account settings, you can specify that you wish to receive an email immediately when the financial status of a subcontractor improves or deteriorates. Additionally, you can receive specific notifications about bankruptcies of subcontractors linked to your projects.

Terms and Target Audience

This feature is specifically intended for general contractors who want additional insight into the financial situation of the parties they work with. You need access to your personal account settings to adjust these preferences.

Setting up notifications

You can manage these notifications within your personal profile.

  1. Click on your username in the top right corner of 12Build and go to My Account.

  2. Click on the Notifications tab.

  3. Look for the settings for financial status changes.

  4. Enable the option to receive an email immediately when there is a change (positive or negative) in the status of a subcontractor. 

  5. Check the option to receive notifications about bankruptcies of subcontractors within your projects.

  6. Save the changes if prompted.

Frequently Asked Questions (FAQ)

Question: Will I receive a notification for every subcontractor in 12Build? Answer: The bankruptcy notifications specifically pertain to the subcontractors linked to your own projects, so you have immediate insight into the risks for your ongoing work.

Question: Can I also receive these notifications in-app instead of via email? Answer: In the Notifications tab, you can specify for each notification type whether you want to receive it via email, in-app, or both.

Troubleshooting

  • Symptom -> I am not receiving emails even though a status has changed.

    • Cause -> The notification setting may still be turned off, or the email may have ended up in the spam folder.

    • Solution -> Go to My Account under Notifications to check if the checkboxes for financial notifications are selected, and check your junk email folder.